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GRACE-DECORUM
MEDICAL BILLING SERVICES
About
Medical Billing Professionals
Company founders, Tracy Zikes, DNP, NP and Ramona Boyer, MSN, NP have used their past billing and credentialing experiences to catapult them into developing a company grounded on the principles of transparency, commitment, and client satisfaction.
They employ team members that are dedicated and knowledgeable.
Tracy Zikes, DNP, AGACNP, FNP, RN
Co-Founder & CEO
Dr. Tracy Zikes has been in healthcare for over 40 years, beginning her career in 1982 as a Certified Medical Assistant. In 1988, she graduated from J. Sargeant Reynolds College with her AAS-RN degree. In 2005, she earned her BSN, Magna Cum Laude, at JCHS-Carilion. In 2015, she graduated Summa Cum Laude from The University of South Alabama with her MSN in Adult Gerontology-Acute Care and Family Nurse Practitioner, as well her Doctoral Degree in Nursing Practice. After several years practicing in Emergency Medicine, Dr. Zikes became autonomously licensed and started her own business managing skilled and long-term care patients. After experiencing firsthand the pitfalls of poor billing and credentialing practices, Dr. Zikes and business partner Ramona Boyer, NP founded Grace-Decorum Medical Billing Services with a commitment to provide a more conscientious, transparent, and well-cultivated billing and credentialing product. When Dr. Zikes is not busy, she enjoys spending time with her children and grandchildren at their family farm and beach home.
Dr. Tracy Zikes has been in healthcare for over 40 years, beginning her career in 1982 as a Certified Medical Assistant. In 1988, she graduated from J. Sargeant Reynolds College with her AAS-RN degree. In 2005, she earned her BSN, Magna Cum Laude, at JCHS-Carilion. In 2015, she graduated Summa Cum Laude from The University of South Alabama with her MSN in Adult Gerontology-Acute Care and Family Nurse Practitioner, as well her Doctoral Degree in Nursing Practice. After several years practicing in Emergency Medicine, Dr. Zikes became autonomously licensed and started her own business managing skilled and long-term care patients. After experiencing firsthand the pitfalls of poor billing and credentialing practices, Dr. Zikes and business partner Ramona Boyer, NP founded Grace-Decorum Medical Billing Services with a commitment to provide a more conscientious, transparent, and well-cultivated billing and credentialing product. When Dr. Zikes is not busy, she enjoys spending time with her children and grandchildren at their family farm and beach home.
Ramona Boyer, MSN, FNP, RN
Co-Founder & CFO
Breanna Zikes
Billing & Credentialing Assistant
Breanna has been with Grace-Decorum since its inception in 2020. In addition to administrative duties, she has expanded her knowledge in medical billing and credentialing. Prior to joining Grace-Decorum, Bre served the New River Valley and Roanoke areas as a Service Facilitator and Home-Care Assistant for 12 years. She currently serves on the Riner Volunteer Fire Department Ladies Auxiliary, and prior, volunteered for several years on the Riner Rescue Squad. Bre works vigorously to establish life-long relationships, made evident by her proven dedication to community and customer service. Bre is a graduate of Auburn High School and aspires to advancing her education in the medical field. When she's not working or volunteering, Bre enjoys spending time with her husband and their two sons.
Breanna has been with Grace-Decorum since its inception in 2020. In addition to administrative duties, she has expanded her knowledge in medical billing and credentialing. Prior to joining Grace-Decorum, Bre served the New River Valley and Roanoke areas as a Service Facilitator and Home-Care Assistant for 12 years. She currently serves on the Riner Volunteer Fire Department Ladies Auxiliary, and prior, volunteered for several years on the Riner Rescue Squad. Bre works vigorously to establish life-long relationships, made evident by her proven dedication to community and customer service. Bre is a graduate of Auburn High School and aspires to advancing her education in the medical field. When she's not working or volunteering, Bre enjoys spending time with her husband and their two sons.
Brandi Tabor, BS Accounting
Billing Specialist and Department Coordinator
Brandi Tabor, Billing Specialist, holds a Bachelor’s degree in accounting, and has spent the last six years learning and expanding her knowledge of insurance and billing practices in the healthcare industry. She believes that in today’s healthcare, so much has shifted away from personal relationships and interactions that we are losing people in the process. Her goal is to help bring the personal interactions back into the process and show that we don’t have to forego the individual for the bottom line. Brandi prides herself in attention to detail and believes that being thorough on the front end will help minimize errors and promote timely and complete payment of claims. She also feels that being passionate about what you do can be the difference between being adequate and exceptional. Brandi is looking forward to bringing her passion to our clients to help maximize reimbursement and minimize lost revenue.
Brandi Tabor, Billing Specialist, holds a Bachelor’s degree in accounting, and has spent the last six years learning and expanding her knowledge of insurance and billing practices in the healthcare industry. She believes that in today’s healthcare, so much has shifted away from personal relationships and interactions that we are losing people in the process. Her goal is to help bring the personal interactions back into the process and show that we don’t have to forego the individual for the bottom line. Brandi prides herself in attention to detail and believes that being thorough on the front end will help minimize errors and promote timely and complete payment of claims. She also feels that being passionate about what you do can be the difference between being adequate and exceptional. Brandi is looking forward to bringing her passion to our clients to help maximize reimbursement and minimize lost revenue.
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To Join Our Team
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