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About
Nationwide Medical Billing Professionals
Company founder, Tracy Zikes, DNP, NP has used her past billing and credentialing experiences to catapult them into developing a company grounded on the principles of transparency, commitment, and client satisfaction.
They employ team members who are dedicated and knowledgeable.
Tracy Zikes, DNP, AGACNP, FNP, RN
Co-Founder & CEO
Dr. Tracy Zikes has been in healthcare for over 40 years, beginning her career in 1982 as a Certified Medical Assistant. In 1998, she graduated from J. Sargeant Reynolds and Jefferson (BSN) in 2010 College with her AAS-RN degree. In 2005, she earned her BSN, Magna Cum Laude, at JCHS-Carilion. In 2015, she graduated Summa Cum Laude from The University of South Alabama with her Masters in Nursing Degree for dual certifications in Adult Gerontology Acute Care Nurse Practitioner and Family Nurse Practitioner with a concentration in Emergency Medicine, as well as her Doctoral Degree in Nursing Practice. After several years practicing in Emergency Medicine, Dr. Zikes became autonomously licensed and started her own business managing skilled and long-term care patients. After experiencing firsthand the pitfalls of poor billing and credentialing practices, Dr. Zikes and business partner Ramona Boyer, NP founded Grace-Decorum Medical Billing Services with a commitment to provide a more conscientious, transparent, and well-cultivated billing and credentialing product. When Dr. Zikes is not busy, she enjoys spending time with her children and grandchildren at their family farm and beach home.
Dr. Tracy Zikes has been in healthcare for over 40 years, beginning her career in 1982 as a Certified Medical Assistant. In 1998, she graduated from J. Sargeant Reynolds and Jefferson (BSN) in 2010 College with her AAS-RN degree. In 2005, she earned her BSN, Magna Cum Laude, at JCHS-Carilion. In 2015, she graduated Summa Cum Laude from The University of South Alabama with her Masters in Nursing Degree for dual certifications in Adult Gerontology Acute Care Nurse Practitioner and Family Nurse Practitioner with a concentration in Emergency Medicine, as well as her Doctoral Degree in Nursing Practice. After several years practicing in Emergency Medicine, Dr. Zikes became autonomously licensed and started her own business managing skilled and long-term care patients. After experiencing firsthand the pitfalls of poor billing and credentialing practices, Dr. Zikes and business partner Ramona Boyer, NP founded Grace-Decorum Medical Billing Services with a commitment to provide a more conscientious, transparent, and well-cultivated billing and credentialing product. When Dr. Zikes is not busy, she enjoys spending time with her children and grandchildren at their family farm and beach home.
Breanna Zikes
Billing & Credentialing Assistant
Breanna has been with Grace-Decorum since its inception in 2020. In addition to administrative duties, she has expanded her knowledge in medical billing and credentialing. Prior to joining Grace-Decorum, Bre served the New River Valley and Roanoke areas as a Service Facilitator and Home-Care Assistant for 12 years. She currently serves on the Riner Volunteer Fire Department Ladies Auxiliary, and prior, volunteered for several years on the Riner Rescue Squad. Bre works vigorously to establish life-long relationships, made evident by her proven dedication to community and customer service. Bre is a graduate of Auburn High School and aspires to advancing her education in the medical field. When she's not working or volunteering, Bre enjoys spending time with her husband and their two sons.
Breanna has been with Grace-Decorum since its inception in 2020. In addition to administrative duties, she has expanded her knowledge in medical billing and credentialing. Prior to joining Grace-Decorum, Bre served the New River Valley and Roanoke areas as a Service Facilitator and Home-Care Assistant for 12 years. She currently serves on the Riner Volunteer Fire Department Ladies Auxiliary, and prior, volunteered for several years on the Riner Rescue Squad. Bre works vigorously to establish life-long relationships, made evident by her proven dedication to community and customer service. Bre is a graduate of Auburn High School and aspires to advancing her education in the medical field. When she's not working or volunteering, Bre enjoys spending time with her husband and their two sons.
Teena Osborne
Billing Assistant
Teena is Grace-Decorum Medical Billing Service's newest billing team member, joining us in 2023. Teena has over 35 years of administrative and medical billing experience in private practice and long term care. She offers a wealth of knowledge in all aspects of revenue cycle management, and is committed to client service and satisfaction. On her off time, Teena loves spending time with her family, especially her grandchildren.
Teena is Grace-Decorum Medical Billing Service's newest billing team member, joining us in 2023. Teena has over 35 years of administrative and medical billing experience in private practice and long term care. She offers a wealth of knowledge in all aspects of revenue cycle management, and is committed to client service and satisfaction. On her off time, Teena loves spending time with her family, especially her grandchildren.
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To Join Our Team
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